How to Create a New Ticket in Core
Log into your CORE account at https://core.hostdime.com.
Go to the “Support” tab in the top menu.
[image source="http://hostdime.com/resources/wp-content/uploads/Support-Tab.jpg" hovertext=" "]
Choose “Make a New Ticket.”
[image source="http://hostdime.com/resources/wp-content/uploads/Support-Tab-NewTicket.jpg" hovertext=" "]
Select the department you need.
[image source="http://hostdime.com/resources/wp-content/uploads/Support-Ticket-Dept.png" hovertext=" "]
Enter a subject.
Fill out the corresponding boxes with the appropriate information.
Upload any files you need to show us (e.g. screenshots).
Check the box if you want responses emailed to you.
[image source="http://hostdime.com/resources/wp-content/uploads/Support-Tab-Response.png" hovertext=" "]
Click “Create Ticket.”