If you've run into an issue with your Cloud server and you have a recent backup, you can always restore your server using that backup, right from within our Cloud portal.
Access your
Restore a Virtual Machine from Backup
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Virtual Server's Main Page
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Click Backups – Files
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Click Restore
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Restore your Virtual Server from an Existing Backup
Follow these steps to restore your virtual server:
Click Backups and then on Files.
Click Restore next to the backup you want to use.
- Click Restore Backup to start a standard backup restoration. If issues are encountered, the restore may be aborted before it even starts. Enable Force Restore if you want to try to make the system restore the backup even if issues are discovered.
Once the backup is restored, you can start the Cloud server if needed, and make sure it work properly.